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Baccara Global Warranty

 

WARRANTY
Baccara Geva ACS Ltd. (“Baccara”) products are made to exacting standards of design, material, workmanship, and quality control and are warranted to be free of defects in material and workmanship and reasonably fit for the uses set forth in Baccara’s catalog or the purchase order specifications for twelve (12) months from delivery or eighteen (18) months from shipment of the product to buyer, whichever occurs first, if properly installed and maintained and under the normal use and service for which the product is intended.

This warranty does not apply in cases of damage resulting from breakage, negligence, neglect (including neglect in the maintenance of the product and the use of unfiltered water, where applicable), abuse, mishandling, normal depreciation or wear and tear, short circuit, breakdown resulting from an irregular power supply (voltage drop), fall, accident, natural disaster, or force majeure.

This warranty will not apply in the event of a breakdown due to operation not in accordance with the instructions for use mentioned in our catalog and customer information leaflets.

Buyer shall inspect the product within ten (10) days of delivery and must immediately notify Baccara of any defects. Failure to notify Baccara within such ten-day period shall constitute a waiver of all claims arising from such defects.

This warranty is in lieu of all other warranties, whether statutory, express or implied, including any implied warranty of merchantability or fitness for a particular purpose not expressly set forth in Baccara’s catalog.

The warranty will expire in the event of any modification and/or repair made to the product by a person not authorized by Baccara and/or the use of chemicals not in accordance with Baccara instructions.

WARRANTY CLAIMS

To submit a warranty claim, the Buyer shall provide:
• Product model and serial number (where applicable)
• Proof of purchase
• Description of the alleged defect
• Photographs, test results, or other supporting information reasonably requested by Baccara

Failure to provide sufficient information may delay the warranty evaluation process.

This warranty applies only to products purchased directly from Baccara or through an authorized Baccara distributor, representative, or reseller.

Baccara shall not be liable for any consequential, incidental, indirect, special, exemplary, or punitive damages resulting directly or indirectly from the design, material, workmanship, operation, installation, or use of any of its products, including but not limited to loss of profits, loss of production, downtime, loss of revenue, labor costs, installation costs, removal costs, transportation costs, or business interruption.

Repair, replacement, or credit of the defective product, at Baccara’s sole discretion, shall be the Buyer’s sole and exclusive remedy under this warranty.

Baccara neither assumes nor authorizes any other person to assume on its behalf any additional liability in connection with its products.

Service and repair pursuant to this warranty shall be provided in Baccara facilities and is subject to presentation of proof of purchase and delivery of the product for inspection.

Warranty Revision: 1.0
Effective Date: June 2026

 

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